Archive for Bioidentical Hormones

New Website/ Prescription Order Online FAQ

1- What is the best way to communicate to Hotze Pharmacy if I need assistance?
You can call us at 281-828-9088 or e-mail

2- Can I use my same username and password in the new system?
Yes, but you must register with the new system for the user name and password to be valid. Your user name and password must comply with the requirements as noted on the registration page.

3- My system is not allowing me to register, and I am receiving an error message. What should I do?
You should install a more recent internet browser. We recommend Google Chrome. You can download it by clicking the following link:

4- Can I use any web browser?
The minimum Brower Support is Chrome 31+; Firefox 26+; Internet Explorer 9+; Safari 5+.

5- I closed my window while I was waiting for the code/token, what should I do?
You will have to start over. Please open one window for your email box and one window for the Hotze Pharmacy website.

6- I finished the process and I still did not receive the code (“token”). What should I do?
Please check your junk mail. If it is not there, please contact Hotze Pharmacy for assistance.

7- Can I register using my phone?
It depends on the type of phone you have. This is not recommended because you need 2 windows open in your web browser to register. A personal computer is the ideal way to register.

8- I see that my prescription has refills available but it is not allowing me to fill, what should I do?
If the prescription is a new prescription that was put on hold, please contact Hotze Pharmacy for assistance. We will need to “release” this prescription for you the first time. Subsequent refills should be available to refill online.

9- Last month I filled one month supply. I want 3 months at this time, what should I do?
The portal will allow you to fill exactly what you received the last time. Should you require any changes, including quantities, please contact Hotze pharmacy for assistance.

10- I have a Yahoo or YMail email account, and have not received a token to register. Why?
Our software developer and our IT department are aware of this issue, and are currently working on resolving it. Please contact Hotze Pharmacy for assistance in placing your order.

How to Refill Your Prescription

1. Refill
This page displays a list of active scripts, excluding inactive or expired, and the number of eligible refills. The most recent fill and current status are shown. Prescriptions that were put on hold will not be available for refill through the website the first time. Please contact Hotze Pharmacy for assistance at 281-828-9088 or by e-mail

To refill a prescription:
1. Select the Refill button for each script to add to the order.

2.Once all scripts have been selected, select Continue. Please note: you will only be able to refill the quantity you refilled the previous time. For any changes to quantity or any changes to your prescriptions, please contact the pharmacy at 281-828-9088 or by email at for assistance. We are currently working on having the software developer implement a “Comments Field” for your convenience. Also, it is always a good idea to have your prescription number to validate which prescription you need to refill.


2. Shipping
Please select how to receive the prescriptions. Options include: Mail, or Pickup. For Mail, there is a Rush Shipping (Overnight) option for a fee ($30).

order refill image

For Mail, the address from your Patient Profile, as well as an option to add a new address, are displayed. New addresses are inserted in your Patient Profile as a Delivery address upon selecting Continue.
NOTE:New addresses are added to Patient Profiles even if you log out prior to submitting the order.


3. Billing
All stored cards from the Patient Profile are available options. You have the ability to select a stored card, add a new credit card, or pay at pickup.


If you select New Credit Card, the following page appears to enter new credit card information. If a card is expired, you can update the expiration date by selecting the expired card and selecting Continue.


4. Verify
You can verify the order before submitting for processing.
•The Ship To field displays the address from step 2 (Shipping)
•The Pay With fields displays payment option selected during step 3 (Billing). For credit cards, the type of card, the last four digits of the card number and expiration date display.
•All prescriptions in the order appear, including information about required Refill Authorizations, and the fill date of the previous fill displays for all selected scripts.
•Once information has been confirmed, the patient selects Submit Order. A confirmation number appears. Currently, this is the patient’s date of birth, plus the current date/time stamp. (DOBMMDDYYYYHHM

How to Create Your Hotze Pharmacy Online Account

Go to

1) Click on the tab “REFILLS”

2) Click on “Order Prescription Refills”
step 2

3) Click on “Register”
step 3

4) Enter a valid prescription number located on any of your containers from Hotze Pharmacy (number is located on the top left corner of your prescription label)

5) Enter your date of birth (dd/mm/yyyy)

6) Enter your email address that you use to communicate with Hotze Pharmacy.

7) Click on “Register”. DO NOT close the software. Open your email account in a new window.
step 4

a) Check your e-mail box. You will have an e-mail with a code (token). It may also be in your junk mail box. Copy that code and paste it on field 8. This is a case sensitive field. To copy the number, double click on the number until it is highlighted, right click and choose the option “copy” Go to the field number 8 and right click and choose the option “paste”.

b) If you did not receive an e-mail with the code that means the e-mail address you have on file with Hotze Pharmacy is not current. Please call Hotze Pharmacy for further assistance (281-828-9088 or e-mail

c) If you received an error message, your internet browser is not compatible. Please install a newer version of the Chrome by copying this link and pasting on your internet browser:

Follow the directions for installation. When it is completed open the new Chrome window, and go to Hotze Pharmacy website ( and start on step 1 again.

8) Copy that code (token) received in email and paste it on field 8
9) Enter your user name (it could be your old one)
10) Enter your password (it could be your old one)
11) Re-enter your password for accuracy
12) Click on “Continue”
step 7

Congratulations! You will read a message in green saying you’re successfully registered to the new system!
13) Enter your user name
14) Enter your password
15) Click on “login”

Now you will be able access your records.


Cleanse Your Body in the New Year

Have you signed up for Yeast-Free with Me?

Yeast-Free with Me (YFWM) is more or less a support group for those embarking on a journey of eating yeast-free. The 30-day challenge begins on January 12, 2015 and was designed to help guide you through the yeast-free eating plan. For 30 days we will encourage one another to eat right, feel better, accomplish goals and lead the healthiest life possible.

Why give up yeast?

Have you been struggling to lose weight? Do you tend to have cravings for carbohydrates, sugars, or anything starchy? Do you feel fatigued or sluggish? These can all be signs that you suffer from yeast overgrowth.

If you have ever taken an antibiotic, eaten antibiotic-injected meat or dairy products, taken birth control pills, or steroids then you are susceptible to candida overgrowth and its varied symptoms.
By cleansing your diet and your body of yeast you will completely reboot your system, changing your cravings and habits and the way you think about food.

What do I need to do?

You can find out all you need to know about YFWM at Once you sign up, one of the first things you’ll want to do is contact your doctor to request an antifungal medication called Nystatin. During YFWM, we’ll walk you through when and how to get started, but here’s what you need to know about this yeast-killer. Nystatin has been in use for over fifty years and is a safe, effective agent for eradicating yeast in the colon. It is not absorbed systemically, and it does not affect the beneficial bacteria that normally inhabit the colon.

If you have any questions about Nystatin, contact Hotze Pharmacy to find out how you can start and set yourself up for success!

Healthy Beauty Products That Actually Work!

about_hero banner
As you know, we strive to provide our guests with the highest quality ingredients possible. Which is why we are so excited to be bringing you Andalou Naturals.
Andalou Naturals embodies beauty in action, infusing the best of nature and knowledge into mindful and effective products that are good for you.

“Finding Andalou is a godsend. Knowing I am not hurting my body with harmful chemicals, knowing that they are made from natural and beneficial items/products, agreeing with a company’s views, having them smell wonderfully, enjoy using them and have them actually work is amazing and something I despaired of ever finding, especially for a price I can afford!”

Stay tuned for our official release date when you can finally order Andalou and more information about the incredible Jane Iredale Skin Care Makeup!

Let us know on our Facebook page if you are excited to try it out!

Are your beauty products safe?

Since our inception in 2001, our commitment has always been to provide you with exceptional quality.

Over the last several months, you may have heard us talk a lot about how toxins are the number one reason for illness. Did you know that one of the ways your body absorbs toxins is through your skin? Take a look at your makeup and skin care labels. More ingredients listed on a product usually means more toxins are entering your body. We recognized this problem and decided that you shouldn’t have to sacrifice your health for beauty.

What is the solution? Natural ingredients. Hotze Pharmacy is proud to provide our guests with two new lines of extraordinary beauty products, Andalou Naturals and Jane Iredale Skin Care Makeup.

Over the next several weeks we’ll tell you more about Andalou Naturals and Jane Iredale Makeup, how these products will benefit you, your skin and your health, and when you can order them from Hotze Pharmacy!

Comment on our Facebook page now with questions about your skincare routine, and we will answer in next week’s blog!

Sublingual Glutathione

HP SUBLINGUALSSublingual Glutathione

If you missed our Successful Living event last weekend, we were talking all about detox, which is crucial to achieving optimal health. Properly detoxing your body helps your hormone to be balanced, nutrients to be better absorbed, and even contributes to healthier weight loss, or “true fat loss.”

Glutathione is the most critical and integral part of your detoxification system. All the toxins stick onto glutathione and are carried out of the body through waste. This helps you reach peak mental and physical function and protects your body against disease. What better way to increase your glutathione levels than a convenient sublingual tablet that dissolves quickly under the tongue?! To find out if glutathione is a good choice for you, call Hotze Pharmacy today!

5 Tips to Use Up Your FSA

Do you have a Flexible Spending Account (FSA)? If so, in most cases you must use the funds by the end of the year or else you will lose them! To help you out, we have a few ideas to help ensure that you are getting the most out of your FSA.

Here are 5 ways to use your FSA effectively:

1. Refill your prescriptions now! Use up your funds and skip the holiday rush on refills!
2. Know when your plan ends so you can budget accordingly. Most FSAs end on December 31, but some plans allow for an extension.
3. Submit your receipts. Look for receipts for prescriptions and medical expenses you’ve already paid so you can be sure you get reimbursed.
4. Stock up on over-the-counter products. Band-Aids, crutches, first aid kits, and reading glasses may be covered. Vitamins and supplements usually qualify, too, if you have a letter from your doctor.
5. Get a massage! If it is considered treatment for a medical condition, your FSA may cover a massage.

Don’t let your money go to waste when you can be spending it wisely on things you need! If you have any other questions about using your FSA or would like to refill your prescriptions to use up your FSA, contact Hotze Pharmacy today!

Breast Cancer Question of the Week

breastcancerquestion“What can I do daily to prevent breast cancer?”

Here are 7 simple steps you can take right now to reduce your risk of breast cancer:

1. Cut sugar out of your diet.

2. Supplement with iodine.

3. Take Vitamin C and Vitamin D daily.

4. Use only paraben-free cosmetics and personal care products.

5. Take only bioidentical hormones to balance your hormones. Never use counterfeit hormones like Premarin or Prempro.

6. Never heat foods in plastic.

7. Avoid drinking water from plastic bottles.

Breast Cancer Question of the Week

ladythinking-427x270“Can you take bioidentical hormones after having breast cancer?”

Dr. Hotze discusses when you can take bioidentical hormones after having breast cancer. He also addresses the prevention of breast cancer and the importance of progesterone.